SMS terms
Last updated: October 22, 2026
These terms apply to two kinds of text messages: messages Ringvance itself sends you (such as a waitlist confirmation), and messages sent through the Ringvance platform by a business that uses Ringvance to text its own customers. If you are a Ringvance customer, you are responsible for making sure your own outbound texts follow these terms and our Acceptable Use Policy.
1. Consent
We (or a business using Ringvance) will only send you text messages if you have opted in to receive them, for example by submitting a form with a texting checkbox, by texting a business first, or by otherwise agreeing to receive texts from that business. Consenting to receive texts is never a condition of purchasing any product or service.
2. Message frequency
Message frequency varies depending on the business you are texting with and the reason for the conversation. There is no fixed number of messages per month.
3. Message and data rates
Message and data rates may apply, depending on your mobile carrier and plan. You are responsible for any charges your carrier bills you for sending or receiving these messages.
4. How to opt out or get help
- Reply STOP to any text at any time to opt out of further messages from that sender. You will receive one confirmation that you have been unsubscribed.
- Reply HELP to any text for help, or contact sam@ringvance.com.
An opt-out on one phone number stops future texts to that number from that sender; it does not withdraw consent you gave on a different channel, such as email.
5. Carriers are not liable
Mobile carriers are not liable for delayed or undelivered messages. Carriers participate in text messaging programs on a reasonable-efforts basis and do not guarantee delivery.
6. Supported carriers
This program is available on most major US mobile carriers. Carrier availability is not guaranteed, and carriers are not responsible for supported services.
7. Contact us
Questions about text messaging: email sam@ringvance.com (Sam, our AI support assistant, answers first, with a person stepping in when needed) or write to us at 1839 Ygnacio Valley Rd, Ste B PMB 1142, Walnut Creek, CA 94598.
See also our Terms of Service, Privacy Policy and Acceptable Use Policy.